Conversational Commerce in CRM Software

satisfaction. Sales agents can use the software to automatically respond to customer inquiries, send push notifications, and get real-time updates about order statuses. Moreover, they can use the tools to provide instant responses to common questions. This will free up the agent to focus on complex issues instead of dealing with repetitive questions.

It is important to note that the benefits of Conversational Commerce are immense. In a nutshell, this marketing method allows sales representatives to conduct real-time conversations with customers to provide tailored content. Unlike traditional sales methods, which require sales representatives to make cold calls, conversational commerce allows them to establish real-time relationships with their customers and learn about their needs. The benefits of Conversational Commerce are significant. It has the potential to increase overall profits by up to 40%.

While the benefits of Conversational Commerce are numerous, the most important is the increase in customer satisfaction. A virtual assistant helps the customer pick the perfect jean and thus reduces returns of jeans. In addition, it also makes it easier for customers to interact with the company in a more natural way, as it brings the business to the messaging app. This feature also eliminates the need for the customer to change apps and enables them to interact directly with the company.

The advantages of Conversational Commerce are huge for businesses. It helps them gather more customer data and contact information. Even though most CRM tools can collect data from existing customer bases, they cannot create new ones. When you run a survey of your current customer base, most CRM software packages will tell you that you have not made a single sale since you last contacted them. This means you need to use more resources and time to follow up with each customer individually.

The benefits of Conversational Commerce for CRM Software are vast. It allows sales reps to engage in real-time conversations with customers. Conventional sales methods require salespeople to call prospects and send them emails. With this new technology, salespeople can learn more about their customers and tailor their sales pitches accordingly. This way, they can build long-lasting relationships with their customers. A positive customer experience is critical for any business. If this is the case, Conversational Commerce will make the entire customer experience more valuable.

The integration of these two systems has many benefits. For one, it improves customer service teams’ efficiency. By using the same data, conversational commerce can save time and money. In addition to improving customer service, it can also improve the efficiency of a business. This means more sales and higher profitability. It will help you increase sales by allowing your customers to talk to your customer in a more personalized way. Communication with your customers is now seamless and conversational.

Conversational Commerce in CRM Software increases profit potential. A single customer might be willing to share his credit card details for one account, but the same person may have multiple accounts. By enabling two agents to handle each account, the business can increase its profit margins from 10% to 40 percent. In addition, this type of technology makes it easier for sales representatives to communicate with customers through different channels, including Facebook Messenger, SMS, and SMS.

Conversational Commerce is a great tool for salespeople to better understand their clients. With the use of conversational commerce, sales representatives no longer need to visit websites to make purchases. Their mobile phones provide them with the context they need to make informed decisions. It also helps them to learn more about their clients’ needs and how they feel about their purchases. If your salespeople can use this technology in the right way, the company can significantly increase revenue.

In addition to increasing sales, conversational Commerce can increase customer satisfaction. For example, businesses can chat with their customers via Facebook Messenger or WhatsApp Business. These platforms are an important part of digital customer service, so it’s essential to have the right tools to support these services. While some businesses may not be able to make use of this technology, the implementation of a chatbot can provide a better experience for your customers.

Fix Microsoft Excel Not Working

Is your Microsoft Excel file all of a sudden stopped working and starts throwing Excel Not Responding Error message? Sometime you may encounter the similar issue with a different error message i.e Excel has stops working while trying to operate over an Excel file?

Excel keeps not responding issue is actually very irritating and annoying but the situation gets more serious when you have some unsaved data. If you are unable to access your important insights saved in the MS Excel 2016 or any other version due to the Excel is not responding issue then also you don’t have to get worried. As, today in this post, we are going to discuss about this very commonly rendered issue.

This particular blog includes solution on how to fix Excel not responding issue and best ways to recover unsaved Excel data.

About Excel Not Responding Issue:
Meanwhile the occurrence of Microsoft Excel Not Responding you will see an hourglass or a looping circle showing that a heavy thing yet to be completed but actually it got stuck. After passage of few minutes, on your Excel window you will get to see a message Excel not responding.

Some of the common not responding message pops ups are:

“Excel is not responding”
“Excel has stops working”
Excel Not Responding
Problems of Microsoft Excel not responding issue mainly occurs due to the following reasons:

When you haven’t installed Excel application latest updates.
Your Excel application may be currently being used by any another process.
Previously installed or Pre-installed add-in may be hindering your Excel application to work properly.
May be your MS Office programs needs to get repaired.
Outdated antivirus software or sometime confliction of antivirus software with Excel.
Some other program of your PC may be conflicting with your Excel application.
Now, coming to the main point how to fix Excel is not responding and “Excel has stops working” error without calling any professional. Try the following solutions one by one to fix Excel keeps not responding issue permanently.

How To Fix Excel Not Responding Error
In this section we will discuss about easy troubleshooting steps to resolve Excel 2016 not responding error. take a quick glance over the fixes of Excel is not responding error:

1: Try to open Excel in Safe Mode
2: Install the Latest Update
3: Recompile Macros
4: Disable Add-Ins
5: Try to Change the Default Printer
6: Fix Microsoft Office
7: Reinstall Microsoft Excel

So, let’s catch complete detail about each method…!

Method 1: Try to open Excel in Safe Mode
In order to fix Microsoft Excel is not responding on your Windows 10 computer or laptop, follow the below given steps:

Step 1: Press the Windows + R button simultaneously to open the run dialogue box.
Step 2: In the Run window, type excel.exe /safe and press the Enter key. This will open up the Microsoft Excel program into the Safe Mode.
Step 3: After it, try to open the Non-responsive Excel File again. If the file opens normally then save the data to another excel file for future use.

Method 2: Install the Latest Update
Sometime these issues may start appearing when you skip o install the latest Windows and Office Updates. So, make sure that you have installed the latest updates on your computer.

If not, then follow the below given steps:

Step 1: Go to the Control Panel and then click on the System and Security.

Step 2: Now, set it to the Automatic Mode by Start Maintenance option.

Method 3: Recompile Macros
Using problematic Macros may also trigger not responding issue. Follow the below-given steps to fix it:

Open the MS Excel and then navigate to the Developer –> Visual Basic.

Go to the Tools -> Options. After opening the Options window click on the General tab and clear the ‘Compile on Demand’.

Using the Project navigation pane you have to right-click on the Module and choose ‘Insert’ in order to insert a new module.

At last, save the excel file and close the MS office application.

After applying the above steps, when you try to use the macros next time then you shouldn’t face the Microsoft Excel not working error.

Method 4: Disable Add-Ins
Disabling Add-Ins will also help you to fix Microsoft Excel not working , freezing or getting stuck issues.

First, you have to open the Excel file into safe mode. To do this, follow the Method 1.

After opening the Microsoft Excel file into the safe mode, follow the below-given steps:

Step 1: Click on the File option present at the top left corner and click on the Excel Options button
Step 2: Then click on the Add-ins option present at the side menu. After it, choose Excel Add-ins and click on the Go button to open the Add-Ins selection window.
Step 3: Now, you have to disable all the Add-Ins present on your system. To do this, unmark the box present along with the active Add-Ins

Five Ways AWS Helps You Meet Security Requirements

For the 11th successive year, Gartner has named AWS as their Magic Quadrant Leader. AWS’s leadership position is not news. AWS is well recognized for its flexible, secure and highly-available cloud environment. Many businesses rely on AWS to provide the infrastructure and services required to run their business applications securely and confidently in an ever-evolving business environment.

In addition to the many infrastructural advantages AWS provides, from data centers to ongoing innovations like Serverless, customers get the benefit of a network architected to secure information, applications, and identities. AWS provides services and features to help organizations meet core security and compliances, such as data-protection, data locality, and confidentiality.

Five Ways AWS Helps You Meet Security Requirements are
Automation

Manual security tasks are time and resource intensive, AWS takes away this drudgery by providing services and tools to automate routine manual security tasks. This frees your resources to focus on core business requirements. And, of course, you only pay for the services you use.

AWS cloud services are regularly and rigorously vetted and have been consistently judged secure enough for secret workloads. This is also evinced by the fact that AWS customers include organizations handling highly sensitive data, for example, financial services, defence, insurance, etc.

Granular access control, even as you scale

AWS allows full control of where your data is stored and who can access it. It also shows you what resources are being consumed in real time. Such granular identity and access controls along with continuous monitoring for near real-time security information, ensures that only the selected resources get the right access, wherever your information is stored.

As you scale, you continue to reduce risk through security automation and activity monitoring. These services detect suspicious security events, such as. configuration changes, anywhere in your ecosystem. AWS also allows you to amp up your existing solutions with their services, to support existing workflows, ensure continuity of operations & simplify compliance reporting.

Vigilance

AWS team of security experts monitor its systems 24×7. Under this protection you can confidently build on the most secure global infrastructure, with the full knowlledge that your data is under your full control: you own it, you can encrypt it, move it, and manage retention. Data across AWS is automatically encrypted before it leaves AWS facilities.

There are also additional encryption layers. And AWS provides tools that enable you to easily encrypt your data in transit and at rest. Only authorized users can access it, either with keys managed by AWS Key Management System (KMS) or your own encryption keys with CloudHSM using FIPS 140-2 Level 3 validated HSMs.

AWS lets you control where your data is stored (regions), giving you the control and visibility needed to comply with regional and local data-privacy, data-residency laws and regulations,.

Third-party integration

You can extend AWS capabilities with security technology and consulting services of your own familiar and trusted solution providers. AWS offers a stable of providers with security expertise at every stage of cloud adoption, i.e. from migration to day-to-day management. You can also choose a provider from AWS Partner Network (APN), who specializes in delivering security-focused solutions and services for your specific workloads and use cases. Or to enable automation and agility and scaling with your workloads through APN partner solutions. Or find, buy, deploy, and manage cloud-ready software solutions in AWS Marketplace. All these offerings work together, helping you to secure your data in ways just not possible in an on-premises environment.

Compliance

AWS regularly monitors and secures 3rd party validation for global security and compliance standards for diverse industries, including finance, insurance, public sector enterprises, and more. These latest security controls, which are operated by AWS, beef up your own compliance and certification programs. AWS provides access to tools to run your own specific security assurance requirements, effectively saving you cost and time.

The list of security standards and compliance certifications, supported by AWS includes PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171—helping satisfy compliance requirements for almost any regulatory agency across the globe.

CloudFormation vs CDK vs Terraform

IaC and the Rise of CloudFormation

Since it first came into existence, the cloud has gone through several major evolutions, but one service has remained constant. IaC. IaC has and remains a core implementation solution on AWS. It took away the costly, error-prone manual system of creating infrastructure from scratch and allowed developers to automate the process.

And the tool that was used to enable that automation was CloudFormation. Built by AWS for AWS, CloudFormation, which was first released in 2011, allowed developers to write simple template files to build infrastructure as needed to run their web applications. It is still one of the safest ways to create, manage, modify and delete resources in your infrastructure. It enables robust state management, and can, as of date, even let you know how your deployment will run—before you actually deploy.

CloudFormation templates included different attributes and configuration values for various resources, all entered in a reusable and repeatable format. The languages CloudFormation supports are JSON & YAML. The only problem is that these are verbose and clunky. And these files are hard to share in a meaningfully scalable way with multiple teams across the enterprise. A new solution was needed. And that was CDK.

CDK—AWS’s Gamechanger

CDK, or Cloud Development Kit, to give it its full name, was released in 2019. It solved the language/syntax issue inherent in CloudFormation, by supporting popular Programming Languages such as Java, JS, Python, and TypeScript. For developers this is a huge advantage as developers can write using the same code to manage their infrastructure as with the rest of their stack. It also opened the doors to tools like autocomplete, compute time warnings, and control flow statements. This is shorter, cleaner and altogether better solution than writing YAML & JSON configuration files. Making CDK is the natural entry point for developers to build AWS Cloud-native applications.

That is not to say that CloudFormation and CDK are mutually exclusive. Under the hood, CloudFormation runs CDK. CDK basically takes the code you write and synthesizes it to CloudFormation. There is a common notion that CloudFormation is the assembly language of AWS. Possibly, because so many AWS tools are built on CloudFormation, but that’s makes it all the more important to understand CloudFormation and how it could affect decisions in higher level use of CDK.

Constructs

One of the most powerful features that CDK offers is Constructs. An improvement on CloudFormation’s Modules, Constructs are resource templates that developers can use ‘as is’ or they can modify them to create customised ones. Constructs can be distributed across the organization freely and in a scalable manner.

Terraform

Built by Hashicorp in collaboration with the larger developer community, Terraform is an open source IaC management tool that allows the user to manage multi-cloud environments, including AWS. This is its biggest advantage over AWS CloudFormation and CDK that can only be used in AWS environments.

Unlike AWS CloudFormation and CDK, Terraform uses the Hashicorp’s homegrown language HCL. Like YAML & JSON which are supported by CloudFormation, HCL too is a declarative language, but not as verbose as JSON & YAML. Unlike CDK, Terraform does not support programming languages like TypeScript, Python, etc.

Terraform also loses out to AWS CloudFormation and CDK where State Management is concerned, as it doesn’t manage the state automatically nor does it manage it. Instead it saves the state on the user’s memory in a JSON file—unless you opt for an expensive enterprise licence, in which case you have the option of saving the file remotely. Another area where Terraform is palpably weak is in the matter or Rollbacks. Unlike both AWS CDK and Cloudformation, Terraform does not support rollbacks.